USE OF THE WEBSITE
If you do not agree to all of the terms and conditions in these Terms, you do not have permission to use the Site. We recommend you print a copy of these Terms for your records.
CHANGES TO THE TERMS
We reserve the right, in our sole discretion and at any time, to change, modify, or amend any provisions of the Terms or policies and guidelines governing your use of the Site. Any such changes or modifications will be effective immediately upon posting of the revisions on the Site. Your continued use of the Site following the posting of such changes or modifications constitutes your acceptance thereof. Therefore, you should frequently review these Terms and all applicable policies or guidelines on the Site in order to understand the terms and conditions applicable to your use of the Site. If you do not agree to any changes or modifications to these Terms or to any applicable policies or guidelines on the Site, your sole recourse is to stop using the Site.
When you submit your details to us via the forms on the Site, you warrant that all the details you supply, including without limitation, your name and email address, are accurate, that you are authorized to use the email address that you provide and that you are at least eighteen (18) years old.
If you are below the age of 18, please obtain the permission of your parent or guardian before using the Site. We have no intention of collecting any personal information from individuals below the age of eighteen (18) without informed parental consent. Parents are encouraged to review their children’s email and internet activities to ensure that the Site is being used in accordance with these Terms.
ADULT USERS ONLY
The Site is not intended for children under the age of eighteen (18) without the permission and supervision of a parent or guardian. If you are under 18, you are not authorized to use this Site without a parent or guardian. By accessing the Site, you represent and warrant that you are 18 or over, or, if under 18, you are accessing the site with the permission and supervision of your parent or guardian.
Client understands 11 St. Studio (herein referred to as “Consultant”) and 11 St. Studio, is not an employee, agent, lawyer, doctor, manager, therapist, public relations or business manager, registered dietician, or financial analyst, psychotherapist or accountant. Client understands that Consultant has not promised, shall not be obligated to and will not; (1) procure or attempt to procure employment or business or sales for Client; (2) perform any business management functions including but not limited to, accounting, tax or investment consulting, or advice with regard thereto; (3) act as a therapist providing psychoanalysis, psychological counseling or behavioral therapy; (4) act as a public relations manager; (5) act as a publicist to procure any publicity, interviews, write-ups, features, television, print or digital media exposure for Client; (6) introduce Client to Consultant’s network of contacts, media partners or business partners. Client understands that a relationship does not exist between the parties after the conclusion of this program. If the Parties wish to continue their relationship, they shall execute a separate agreement.
EXTERNAL LINKS DISCLAIMER
The Site may contain links to third-party websites that are not operated or controlled by 11 St Studio. Use of these links to access other websites is at your own risk. 11 St Studio does not monitor or have control over, and makes no claims for the accuracy, reliability, or quality of any information or services provided or products sold at these websites. 11 St Studio establishes links to other websites for the convenience of its users; however, such links are not intended to by endorsements of the other websites. When you leave the Site, our Terms no longer govern. You should review all applicable terms and policies, including privacy and data gathering policies, of any third-party websites, and should make whatever investigation you feel is appropriate before proceeding with any transaction with any third party.
The Site, and all content and other materials on the Site, including, but not limited to, the 11 St Studio logo and design, text, graphics, logos, icons, images, photographs, audio clips, digital downloads, software and the selection, as well as any emails or documents prepared and/or sent to you by 11 St Studio, and arrangement thereof (collectively, the “Materials”) are our property and are protected by United States and international copyright, trademark, and other intellectual property laws.
11 St Studio, the 11 St Studio logo, and any other product, service name, or slogan contained in the Site are trademarks of 11 St Studio, and may not be copied, imitated or used, in whole or in part, without our prior written consent. Additionally, the look and feel of the Site, including all page headers, custom graphics, button icons and scripts, is the service mark, trademark and/or trade dress of 11 St Studio and may not be copied, imitated or used, in whole or in part, without our prior written permission. All other trademarks, registered trademarks, product names and company names or logos mentioned in the Site are the property of their respective owners.
LICENSE AND RESTRICTIONS
We grant you a limited, non-sub-licensable, non-exclusive and revocable license to access and make use of the Site and the Materials, solely in accordance with and subject to these Terms and any other applicable policies or guidelines contained on the Site. Except as otherwise expressly permitted by these Terms, you may not do any of the following: (i) collect, use, copy or distribute any portion of the Site or the Materials; (ii) resell, publicly perform or publicly display any portion of the Site or the Materials; (iii) modify or otherwise make any derivative uses of any portion of the Site or the Materials; (iv) use any “deep-link,” “page-scrape,” “robot,” “spider” or other automatic device, program, algorithm or methodology which perform similar functions to access, acquire, copy, or monitor any portion of the Site; (v) use the Site in a manner which results in the depletion of Web site infrastructural resources; (vi) download (other than page caching) any portion of the Site, the Materials or any information contained therein; or (vii) use the Site or the Materials other than for their intended purposes.
DIGITAL MILLENNIUM COPYRIGHT ACT
Notices of alleged copyright infringement on the Site must comply with the Digital Millennium Copyright Act (“DMCA”), which can be found on the website of the US Copyright Office. To file a notice of infringement, send an email to firstname.lastname@example.org with an attached and signed PDF containing the following:
- The exact, permanent URL on the Site of each allegedly infringing image, video, music, text, or other content that you wish to have removed;
- Your email address and telephone number;
- Proof of your copyright regarding the content in question; and
- The following statement: “I swear, under penalty of perjury, that the information in the notification is accurate and that I am the copyright owner or am authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.”
If you have not received a response to your notice of alleged infringement within 10 business days, please email us to confirm we have received your complaint.
By using the Site, you represent, warrant, acknowledge and agree to the following:
- Your use of the Site is in accordance with and does not violate these Terms;
- Any and all information you provide to us is truthful and accurate;
- You will not use the Site in any manner that may:
- Violate or infringe upon the rights of any third party, including, without limitation, any copyright, trademark, privacy, moral rights, contracts, or other personal or proprietary rights;
- Cause injury of any kind to any person or entity, including, but not limited to, any slander, libel or defamation; and
- Violate or encourage others to violate any applicable local, state, national, and international laws, rules, or regulations.
You agree to defend, indemnify, and hold harmless 11 St Studio and 11 St Studio’s parents, subsidiaries, partners, principals, members, officers, employees, representatives, contractors, and permitted assigns (each, an “Indemnified Party”) from and against any and all third-party claims, liabilities, deficiencies, judgments, awards, settlements, damages, losses, fines, injuries, penalties, fees, costs and expenses, including reasonable attorney’s fees and expenses in connection with your use of the Site, any breach or gross negligence or willful misconduct in connection with the Terms, or any other act or omission by you.
You additionally agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, and third parties for any losses, costs, liabilities, and expenses (including reasonable attorneys’ fees) relating to or arising out of your use of or inability to use the Program and related services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. The Company reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with the Company in asserting any available defenses.
By accessing the Site, you agree to not hold 11 St Studio, any party involved in maintaining the Site, and any of 11 St Studio’s officer, directors, employees, or agents, liable or responsible for the following:
- Any third party websites linked to the Site, or the material on such third party websites, including, but not limited to loss or damage to due computer viruses or malware,;
- Loss of profit, loss of business opportunity, or any other indirect, punitive, or consequential loss.
11 St Studio does not warrant that any of the features contained in the Site will be uninterrupted or error-free, that defects will be corrected, or that the Site’s server is free of viruses or malware. You are responsible for configuring your information technology and platform to access the Site, and should use your own virus protection software.
11 St Studio may assign or transfer any of the rights, duties, or obligations contained in these Terms without your consent, provided that said assignee shall assume all of 11 St Studio’s obligations thereunder.
If any provisions of these Terms are found to be invalid or unenforceable by a court of competent jurisdiction, such invalidity or unenforceability shall not impair, affect, or render invalid or unenforceable any other provision of these Terms, and such invalid or unenforceable provision shall be replaced by a provision that is valid and enforceable and that comes closest to expressing the intention of such invalid or unenforceable provision.
Any failure by 11 St Studio to enforce any provision contained in these Terms will not be construed as a waiver by 11 St Studio of its right to enforce that provision or any other provision of these Terms, and will not operate as an amendment to these Terms.
HEADINGS AND CONSTRUCTION
The headings in these Terms are purely for convenience and are not to be used as an aid in interpretation.
JURISDICTION AND GOVERNING LAW
These Terms shall be governed and construed in accordance with the laws of the State of Massachusetts, without regard to the principles of conflicts of law. Any action or claim brought under these Terms or for any matter arising out of or in any way relating to this Site shall be heard in and venue shall be located in Suffolk County in the State of Massachusetts.
These Terms and the policies and guidelines incorporated by reference constitute the entire agreement of the Parties in connection with the use of the Site. It is expressly warranted by you that no promises or inducements have been offered except those set forth in these Terms.
REPORTS AND ADDITIONAL INFORMATION
If there is any additional information you would like regarding these Terms, or you believe there is a violation of these Terms and you would like to report it to us, please direct the information to 217 Hanover St Suite 130221 Boston, MA 02113. Reports of violations you submit to us, including your identity, may not be kept confidential. In response to your report, we may take actions in accordance with these Terms or other applicable agreements between us and the alleged violator of the Terms, and may pursue other remedies available under all applicable local, state, federal or international laws, regulations, rules, orders and other requirements, now or hereafter in effect. However, we are under no obligation to respond to any reports we receive. Please note that a personal reply to reports you submit to us may not always be possible.
RESOLUTION OF DISPUTES
You hereby expressly waive any and all claims you may have, now or in the future, arising out of or relating to the Program. To the extent that you attempt to assert any such claim, you hereby expressly agree to present such claim only in the state or federal courts that are geographically nearest to Boston, MA.
In consideration of Your access to the Program, you agree to pay the following fees.
You may choose between a single payment (due immediately) or monthly payments as indicated at the checkout page. If you select the payment plan, you must pay the initial payment today and then your selected payment method will be automatically charged the following payments on a monthly basis, for a total payment of the cost indicated in the monthly payment plan. If you opt for monthly payments, you will remain responsible for those payments unless you obtain a refund according to the Program’s Refund Policy set forth below. You may not cancel or avoid these payments except through the Refund Policy. In the event that any payment is not made, the Company shall immediately suspend your access to the Program.
METHODS OF PAYMENT
If You elect for the payment plan, You hereby authorize the Company to charge your credit card or debit card automatically according to the terms set forth in the Fees section above.
Regarding recurring payments and outstanding invoices: If all eligible payment methods we have on file for you are declined for payment of your monthly fee, you must provide a new eligible payment method promptly or your program access will be removed.
If you do not request a refund within the terms of the program with the required coursework at the time of your refund request, you are required by law to complete the remaining payments of your payment plan and you understand that your membership will automatically continue and you authorize us (without notice to you, unless required by applicable law) to collect any and all outstanding receivables, using any eligible payment method we have on record for your account.
DIGITAL PRODUCT REFUND POLICY
We want you to be satisfied with your purchase, but due to the nature of digital products, we do not offer refunds.
It is our goal to make every effort to ensure that you are pleased with the products you purchase on 11ststudio.com. Since all of our products are digital and cannot be returned, we want to do our best to help you get your purchase up and running.
Because the products we offer are digital and cannot be returned, your purchase is only eligible for a refund in the following situation:
- You purchased two licenses for the same product, or two packages, accidentally. We would be happy to refund you for the duplicate purchase(s). Just drop us a note here!
We’re unable to process refunds in the following situations:
- You (or your client) no longer need the purchased product.
- You found another product you like better, or you’ve changed your mind.
- You don’t have sufficient expertise to use the product.
- You don’t have the correct software (described in the listing) to open and edit the product.
- You bought an item on accident.
- You feel that the item is of low quality.
- You got charged for a Free Good that expired or is past its promotional date. Please note that our active free goods display a button that says “Download Free” during their promotional week. If you see the same button instead labeled “Buy Now” or “Finish Purchase,” you will be charged, since the item is not an active free good. You can learn more about our Free Goods here.
- You are having trouble downloading the product because your internet is not fast enough, is not stable, cannot handle a large download, or similar issues related to your internet service.
- You claim the item is experiencing a technical issue, but are unable or unwilling to provide sufficient evidence for the technical issue.
All refunds are discretionary as determined by 11 St Studio. To further clarify, we will not provide refunds for requests made for digital products from your date of purchase.
ECOURSE REFUND POLICY
We want you to be satisfied with your purchase, but we also want you to give your best effort to apply all of the strategies in the course(s). The Company provides a 14-day money-back guarantee for the Program(s) from the moment that you activate enrollment by submitting your payment details. That money-back guarantee is governed by the following terms.
In the event that you have enrolled in a course and have completed all the provided Units, assignments and quizzes, yet were unable to get any results from the strategies you implemented, you may contact our support team within the first 14 days from the date you enrolled to request a refund.
In order to qualify for a refund you must submit proof that you completed the course units and submit all required course assignments and quizzes to prove it did not work for you. In the event that you decide to request a refund, contact our support team by 11:59 EST within the first 14 days from the date you enrolled by emailing email@example.com and let us know you’d like a refund. You must include proof of completed coursework, assignments and quizzes with your request for a refund. If you request a refund and do not include proof of completed coursework and assignments by the 14th day, you will not be granted a refund. Additionally, you must provide an explanation telling us why this course was not a good fit for you and your business needs. What did you expect that you did not get once inside the program?
We will NOT provide refunds for any request that is submitted more than 14 days following the date of enrollment. After day 14, all payments are non-refundable and you are responsible for full payment of the fees for the program regardless of whether you complete the program.
Please note: If you opted for a payment plan and you do not request a refund within 14 days, with the required proof of completed coursework, assignments and quizzes at the time of your refund request, you are required by law to complete the remaining payments of your payment plan.
Upon determining that you are entitled to a refund pursuant to this policy, the Company will promptly issue an instruction to its payment processor to issue the refund. The Company does not control its payment processor and will not be able to expedite any refunds.
All refunds are discretionary as determined by 11 St Studio. To further clarify, we will not provide refunds for requests made after the 14th day from your date of purchase and all payments must be made on a timely basis. If payments are not made on time, you agree to pay interest on all past-due sums at a rate of 1.5% per month or the highest rate allowed by law, whichever is greater.
11 St. Studio (herein referred to as “11 St. Studio” or “Company”) agrees to provide Program, “Level Up and/or Influencer, Inc.” (herein referred to as “Program”) identified in online commerce shopping cart. As a condition of participating in the Program, you agree to be bound by and to abide by all policies and procedures set out in this Agreement, including those incorporated by reference.
As part of the Program, the Company shall provide the following to Client:
A Password Protected Program Area: The Company shall maintain a Program Area that will include resources such as video, audio and written lessons, templates, worksheets, checklists, slide decks and other training and support information. You shall have access to this Program Area for as long as the Program Area exists, however no less than 120 days. In the event that Company intends to close the Program Area, it shall provide clients with a 30 day notice and the ability to download the resources contained in the Program Area, which is what is referred to as “Lifetime Access” in our marketing materials.
Program Participant Facebook Group: The Company may create and maintain a closed Facebook group for students of the Program (“the Program Facebook Group”). The Program Facebook Group shall be open for a period of 8 weeks beginning at the course open date. This is a community run group, meaning that students are encouraged to help each other. The Company employs a Community Manager, who is charged with overseeing the group and ensuring that it runs smoothly. 11 St. Studio will conduct occasional live Question and Answer sessions inside the Program Facebook Groups. At the completion of your 8 weeks of access to the Program Facebook Group, the Company may automatically remove you from this group.
Alumni Facebook Group: When Client is removed from the Program Facebook Group, Client will be moved to a closed Facebook group reserved for students of all of the Company’s programs (“the Alumni Group”). This is a community run group, meaning that students are encouraged to help each other. The Company employs a Community Manager, who is charged with overseeing the group and ensuring that it runs smoothly. 11 St. Studio may conduct question and answer session inside the Alumni Group each month. The Company reserves the right to discontinue these question and answer sessions at any time without any advanced notice. You shall have access to the Insider’s Club for as long as it exists, however no less than 120 days. In the event that Company intends to close the closed the Insider’s Club, it shall provide clients with a 30 day notice.
From time to time, the Company will offer bonuses to individuals who sign up for the Program. You shall be entitled to any bonuses offered to you at the time of your enrollment. Bonuses are not guaranteed to be available for the entire lifespan of the program and they vary depending on specific live and automated promotions throughout the year.
The Company reserves the right, in its sole discretion, to terminate your access to the Program and the related services or any portion thereof at any time, if You become disruptive to the Company or other Program participants, if You fail to follow the Program guidelines, or if You otherwise violate this Agreement. You shall not be entitled to a refund of any portion of the fees and shall not be excused from any remaining payments under a payment plan in the event of such termination.
The Company respects the privacy of its clients and will not disclose any information You provide except as set forth in this Agreement. As a condition of participating in the Program, you hereby agree to respect the privacy of other Program participants and to respect the Company’s confidential information.
Specifically, you shall not share any information provided by other Program participants outside of the bounds of the Program unless you receive express written permission from such other participant to share the information. Similarly, the content of the Program contains the Company’s proprietary methods, processes, forms, templates, and other information. You hereby agree not to share the information provided to You in the Program with anyone other than the Company, it’s owners and employees, and other Program participants.
NO TRANSFER OF INTELLECTUAL PROPERTY
All content included as part of the Program, such as text, graphics, logos, images, as well as the compilation thereof, and any software used in the Program, is the property of the Company or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights.
The Company name, the Company logo, the Company slogan, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs and slogans in the Program are the trademarks of their respective owners.
Your participation in the Program does not result in a transfer of any intellectual property to You, and, as a condition of participation in the Program, You agree to observe and abide by all copyright and other intellectual property protection.
You are granted a single-use, non-exclusive, non-transferable, revocable license to access and use the Program content and resources. You hereby agree that You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found in the Program.
The Company content is not for resale. Your participation in the Program does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your individual use, and will make no other use of the content without the express written permission of the Company and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of the Company or our licensors except as expressly authorized herein.
You hereby agree that any infringement of the Company’s intellectual property shall result in an immediate termination of the license granted hereunder. To be clear, if you violate the Company’s intellectual property rights, your access to the Program will be terminated immediately, and you shall not be entitled to a refund of any portion of the fees.
INDEPENDENT CONTRACTOR STATUS
Nothing in this Agreement shall be construed to create a partnership, joint venture, employment, or agency relationship. The Company is agreeing only to provide Client with access to the Program, which provides education and information. The information contained in the Program, including any interactions with the instructors, is not intended as, and shall not be understood or construed as professional advice.
The Company shall not be liable or responsible to You, nor be deemed to have defaulted or breached this Agreement, for any failure or delay in fulfilling or performing any term of this Agreement when and to the extent such failure or delay is caused by or results from acts or circumstances beyond the reasonable control of the Company including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion, or hostilities (whether war is declared or not), terrorist threats or acts, riot, or other civil unrest, national emergency, revolution, insurrection, epidemic, lock-outs, strikes or other labor disputes (whether or not relating to either party’s workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage.
If any term or provision of this Agreement is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality or unenforceability shall not affect any other term or provision of this Agreement or invalidate or render unenforceable such term or provision in any other jurisdiction.
The Parties agree and accept that the only venue for resolving such a dispute shall be in the venue set forth herein below. The parties agree that they neither will engage in any conduct or communications with a third party, public or private, designed to disparage the other. Neither Client nor any of Client’s associates, employees or affiliates will directly or indirectly, in any capacity or manner, make, express, transmit, speak, write, verbalize or otherwise communicate in any way (or cause, further, assist, solicit, encourage, support or participate in any of the foregoing), any remark, comment, message, information, declaration, communication or other statement of any kind, whether verbal, in writing, electronically transferred or otherwise, that might reasonably be construed to be derogatory or critical of, or negative toward, the Company or any of its programs, members, owner directors, officers, Affiliates, subsidiaries, employees, agents or representatives.
14 Day Trial Offer Terms and Conditions
PLEASE READ THESE TERMS CAREFULLY AND IN FULL. THEY CONTAIN CERTAIN CONDITIONS AND RESTRICTIONS ON THE AVAILABILITY AND USE OF THE 14 DAY TRIAL OFFER, INCLUDING WHAT HAPPENS AFTER YOUR TRIAL PERIOD ENDS.
ENROLL.11STSTUDIO.COM (herein referred to as “11 St. Studio” or “Company”) agrees to provide eCourse, “Influencer, Inc.” (herein referred to as “eCourse”) identified in online commerce shopping cart. As a condition of participating in the eCourse, you agree to be bound by and to abide by all policies and procedures set out in this Agreement, including those incorporated by reference.
(A) for an initial fourteen (14) day trial period (the “Trial Period”); and
(B) without charge,
from the moment that you activate the Trial Period by submitting your payment details.
Duration and cancellation.
11 St. Studio reserves the right to modify or to earlier terminate this 14 Day Trial Offer at any time and for any reason. After such time, 11 St. Studio shall not be obligated to redeem any further attempts to take up this offer.
After the Trial Period, you will automatically be charged three (3) monthly payments of $99.00 to 11 St. Studio for eCourse and the payment method you provided will automatically be charged that amount unless you cancel prior to the end of the Trial Period.
To cancel, you must log into your 11 St. Studio account and follow the prompts on the Account page or click here and follow the instructions.
In order to receive this 14 Day Trial Offer, users must satisfy the conditions listed at (A)-(C) below (each an “Eligible User”). You must:
(A) be new to the 11 St. Studio 14 Day Trial Offer. If you have previously subscribed to the 11 St. Studio eCourse 14 Day Trial Offer, you are ineligible for this offer;
(B) provide 11 St. Studio with a valid and current payment method. Neither prepaid cards nor gift cards can be used as a valid payment method for this offer; and
(C) pay for your 11 St. Studio eCourse enrollment directly to 11 St. Studio and not through a third party (e.g., affiliate of 11 St. Studio).
Eligible Users may only redeem the 14 Day Trial Offer once – previous users may not redeem the offer again. The eCourses 11 St. Studio offer may not be available on certain personal devices.
If you have any questions or problems, please let us know by contacting our support team directly. The support desk can be reached at: firstname.lastname@example.org.